As a customer who wishes to bank from home, you must expect more than just fast online payments from your bank. Banks these days offer new-age features that are redefining the banking experience of scores of customers across India. We assess five key features that are present in the mobile banking apps of the day to help you decide better on the type of mobile app that you must choose.
1. More than one Mode of Online Transfer
The first of the five best features that you will find in the top mobile banking apps of today is the ability to transfer money online via multiple modes. IDFC FIRST Bank’s mobile banking app allows customers to transfer money online through various modes – the “AutoPay” feature, the “One Swipe Pay” feature, the UPI (Unified Payments Interface) feature, NEFT (National Electronic Fund Transfer), RTGS (Real Time Gross Settlement), and the IMPS (Immediate Payment Service). Such a variety of options can help you avoid reliance on a single mode of money transfer.
2. Improved Accessibility
The best online banking apps today help customers access banking services seamlessly. Credit or debit card-related details and loan-related details are also easily accessible through the mobile banking app. Other important services offered by the bank such as insurance policies, investment-related offers, access to the repayment cycles of personal loans, and access to financial calculators are also offered by modern mobile banking applications.
3. Ability to Open an Online Bank Account
A defining feature of the new-age mobile banking apps like IDFC FIRST Bank mobile banking app is the ability to open a new online bank account through the app. You need not visit the bank’s branch with the required documents to open a bank account anymore! Everything, including opening a fixed deposit account, can be done through the mobile app.
If you want to know more about IDFC FIRST Bank’s fixed deposit accounts, click here.
4. Quick Query Resolution
IDFC FIRST Bank customers can contact the bank to resolve any banking-related problem through the mobile banking app.Such directaccess to banking services improves the overall banking experience of the customer,which in turn improves their relationship with the bank.
5. Analytical Tools to Save More
Finally, the top mobile banking apps in India are currently focusing on helping customers analyse their data to save more. To take the example of “Track Your Expenses”, IDFC FIRST Bank’s feature, customers can refer to their previous expenses to budget better in the present and spend more wisely in the future. So, with the help of this useful feature, you can end up cutting down expenses and increasing your savings.
If the features mentioned in this article are present in your mobile banking app, you can rest assured about your payments being secure, convenient to process, and easy to access. Mobile banking apps are considered to be one of the most important services offered by banks, so make sure to carry out sufficient research before deciding on a particular mobile banking app.
